Privacy Policy
Here at BD365 Clean and Clever Solutions, we care about your privacy just as much as we care about a sparkling loo (and trust me, we really care about a sparkling loo). We’ll be upfront, honest, and maybe slightly sarcastic—but rest assured, we’re serious when it comes to looking after your data.
This page explains what info we collect, how we use it, and how we don’t do anything dodgy with it (like selling it to shady marketers or emailing you about crypto schemes). If you're the kind of person who likes a good biscuit analogy stick around. You're in the right place.
Who We Are (Besides Clean Freaks)
We’re BD365 Clean and Clever Solutions, and this policy also covers BD365 Business Services, BD365, BD365 Clean and our work under Clean and Clever Cleaners Support and No Dirt No Drama -which includes training, resources, support groups, and anything else we dream up to help cleaners and cleaning businesses thrive.
What We Collect (And Why We Bother)
When you fill out a form, book a clean, sign up for training, or ask us to send you something useful, you’re trusting us with your info. That might include your name, email, phone number, business info, or home address. We use this info to:
Turn up to the right house
Send reminders so no one forgets
Deliver training and support if you're in our Cleaners Support world
Send invoices (yep, sadly we do have to get paid)
Let you know if we’re snowed in, out of toilet roll, or if there's a brilliant new thing you might like
We don’t:
Sell your data
Spam you with junk
Whisper your secrets to other cleaners
How We Store Your Info (Spoiler: It’s Not In a Filthy Drawer)
We use proper, professional systems that take data protection seriously:
Procleaner UK – for cleaning schedules, staff rotas, and making sure we remember to turn up.
Funnel Sketchers – for sending our updates, training emails, and any freebies or lead magnets you’ve asked for.
These systems are GDPR-compliant and secure—so your details are stored safely, not scribbled on a post-it stuck to a hoover.
The Cookie Monster Bit 🍪
Let’s talk about cookies. Not the gooey chocolate kind (sadly), but the little data files our website uses to run properly.
We use cookies to:
Make the site actually work (y’know, buttons that click and pages that load)
Remember your preferences (like not having to retype your name every time)
Check what pages are popular (so we don’t waste time making a blog no one reads)
Let you watch videos (because who doesn’t love a how-to on scrubbing a loo in 4 minutes flat?)
We do not use cookies to:
Track your every move like a nosy neighbour
Figure out your secret takeaway order
Sell your browser history to alien overlords
You can control cookies in your browser settings (delete them, block them, even boss them around one by one). But be warned—refusing cookies might make our website sulk and not show you the best bits.
We also sometimes use:
Flash Cookies (if we’ve added fancy animations or videos). If that makes your tech go into meltdown, visit Adobe for help.
IP tracking (like seeing which country you’re in—not your full postcode, promise).
Our Legal Bases (Not The Flat Pack Kind)
We use your data for one of three reasons:
Contractual – you’ve booked something and we need to do the job.
Consent – you’ve asked us to keep in touch or send info
Legal – the boring tax and record-keeping stuff the law requires.
We’ll only keep your info for as long as we need it—and we’ll delete the fluff like where you hide your spare loo rolls and the cat’s middle name as soon as it’s no longer needed.
Sharing Your Info (Or Not)
We’ll only share your info if:
You tell us to (e.g. recommending a plumber or locksmith or a super supplier or even a new customer)
The law demands it (HMRC or the ICO show up with serious faces)
A staff member or contractor needs to know where to go
We will never hand it to another company or bombard you with third-party nonsense. Ever.
What About if You have accepted marketing?
If you're part of our Clean and Clever Cleaners Support crew or if you have asked for one of our customer guides, we might send:
Resources, checklists, and lead magnets
Updates about training or events
Emails with tips, tricks, or the occasional ‘stop doing this’ rant
You can unsubscribe any time. We’ll miss you, but we won’t chase you down.
Children and Under 18s
We don’t market to kids. If you're under 18, you'll need an adult to handle your contact with us. No glittery slime kits here, just spreadsheets and hoovers.
Your Rights
You can ask us to:
Show you what we’ve got on you
Update it if it’s wrong
Delete it if we no longer need it
Stop emailing you (even though we’re very well behaved)
Just email [email protected] and we’ll take care of it.
Complaints
If you’ve got a concern about your data or how we’ve handled something, please talk to us first—we genuinely want to get it right. If you’re still unhappy, you can contact the ICO: https://ico.org.uk
Changes to This Policy
Like cleaning products, this policy might get a revamp now and then. If laws change—or if we add a new system—we’ll update this page. If you’re a customer when that happens, we may drop you an email to keep things transparent.
The Short Version
We:
✅ Respect your data
✅ Use it properly
✅ Don’t share it for profit
✅ Let you control it
✅ Treat it with care
And we will absolutely continue to make sparkling loos while we do it.
Questions, jokes, or actual cookie deliveries welcome.
